Privacy Policy

Helpnest AI is an AI-powered chatbot platform. This Privacy Policy explains what information we collect and how we use it.

1. Information We Collect

• Basic details you provide (name, email, etc.)

• Messages you send through the chatbot

• Technical information such as IP address, browser type, and device data

• Payment information (handled securely by third-party payment providers)

2. How We Use Your Information

• To create and manage your account

• To run and improve the Helpnest AI chatbot

• To process payments (if applicable)

• To communicate service updates

• To keep our platform secure

3. Sharing Your Information

We may share data with:

• Service providers (hosting, payment, analytics)

• Authorities if required by law

We do not sell or rent your information.

4. Data Security

We use reasonable measures to protect your data, but no system is 100% secure.

5. Your Choices

You may request to:

• Access or update your information

• Delete your account or data

• Withdraw consent (where applicable)

6. Chat Data

Messages you send to the chatbot may be stored temporarily to improve service quality. Avoid sharing sensitive information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

8. Contact

If you have any questions, you can contact us.